Unio Mystica Wellness strives to maintain transparency and fairness regarding refunds.
1. Cancellation by Participant
- Refund eligibility depends on the type of program and timing of cancellation.
- Requests must be submitted at least 7 days prior to program start, unless otherwise specified.
- Refunds may be subject to deductions for registration fees, deposits, or administrative charges.
2. Cancellation by Unio Mystica Wellness
- If the center cancels a program, participants are entitled to a full refund or a transfer to an alternate program of equal value.
3. Non-Refundable Fees
- Certain amounts such as registration fees, deposits, or third-party charges may be non-refundable.
- Details of non-refundable amounts are shared during program registration.
4. Refund Process
- Approved refunds are processed via the original payment method.
- The refund process typically takes 7–14 business days.
5. Program Modifications
- If program dates or content are modified due to unforeseen circumstances, participants will have the option to accept the changes, transfer to another program, or request a refund.